Check my stay
What exactly do you review?
We compare your rate for the same room and dates, whether that rate is available for less, and whether the same room can be booked with added benefits such as breakfast, resort credit, and upgrade eligibility.
What counts as an improvement?
An improvement means one of two things: the same room and dates are available at a lower refundable rate, or the same rate is available with added benefits. If neither exists, nothing changes.
Will you change my reservation without asking?
No. You approve every change before anything is rebooked or canceled. If there is a better outcome for the same hotel, we show it to you first.
Does this work for non-refundable reservations?
No. Your hotel must be refundable within the cancellation window.
Do I have to cancel my hotel myself?
If you originally booked outside of Late Checkout, you are responsible for canceling that reservation. We provide clear instructions and timing guidance once a new reservation booking is secured. Nothing should be canceled until the new reservation is confirmed.
How do you make money?
If we rebook your reservation, we may earn a commission from the hotel. If we cannot improve your reservation booking, we earn nothing. There is always no cost to you.
What happens after I submit?
We review your reservation and contact you if we find an improvement. We'll email you directly if we identify an improvement.