Frequently asked questions.

At many exceptional hotels, we can arrange the same publicly available rate with preferred recognition and additional benefits. We also work directly with the property on the details that matter to your stay. Benefits vary by hotel, rate and availability.

There is no fee for standard hotel bookings. Late Checkout is generally compensated by the hotel after a completed stay. If a request requires separate planning fees, we will discuss them with you before beginning any work.

We compare the available options and share the rate and terms before anything is confirmed. Preferred benefits are often available with a hotel’s flexible public rate; promotional and prepaid rates may have different inclusions and restrictions.

Depending on the hotel and rate, benefits may include VIP recognition, daily breakfast, a hotel credit, upgrade priority, early check-in or late checkout. No benefit is guaranteed unless it appears in your booking confirmation.

Often, yes, when an eligible rate is booked. We can add your loyalty number to the reservation and will flag rates that may not qualify before you approve the booking.

Late Checkout is intentionally hotel-focused. We generally recommend booking flights directly with the airline or using points and miles, while we concentrate on the hotel experience.

We review each request personally. If we are able to work together, we’ll follow up directly to learn how you travel and help with your first hotel stay.